Adult Mental Health
When making a referral, please include the following information as a minimum:
- Reason for referral (e.g. mental health signs/symptoms, presenting need)
- Risk statement (risk to self/others, safeguarding concerns)
- Treatment already tried and duration (e.g. antidepressants, Wellbeing Centre, Talking Therapies)
- What are your and the patient’s expectations from this referral? (e.g. medication review, diagnosis, therapy, risk assessment and risk management, share the risk, support from the Trust)
Also consider whether the patient’s needs may be better met under another community specialist mental health team such as the Perinatal Mental Health team, Early Intervention Psychosis team, Older People’s Mental health team, Eating disorders team or community services (see other services section).
|Routine||Within 7 weeks|
|Soon||Within 2 weeks|
|Urgent||Within 24 hours|
|Crisis||Within 4 hours|
Community Mental Health Teams (CMHT) are open Monday to Friday 9am-5pm. All urgent, soon and routine referrals are triaged by CMHT, if CMHT feel that urgent referrals needs urgent assessment within 24 hours they will liaise with the Acute Mental Health Team (AMHT).
Referrals to community mental health teams is now via ERS. Please send all referrals including Advice and Guidance requests through ERS.
Local Team contact details
Telephone: 01264 358 180
Address: 68b Junction Road, Andover, SP10 3QX
Telephone: 01962 831 003
Address: Avalon house, Chesil Street, Winchester, SO23 0HU
Telephone: 02380 615 729
Address: Desborough House, Desborough Road, Eastleigh, SO50 5NY
Telephone: 01794 830 323
Address: 5 Horsefair mews, Romsey, SO51 8JG
|New Forest East||Email: shft.Anchorhouse@nhs.net|
Telephone: 02380 868 886
Address: Anchor House, 67-69 Ringwood Road, Totton, SO40 8XD
|New Forest West||Email: shft.Waterfordhouse@nhs.net|
Telephone: 01425 622 922
Address: Waterford house, 142 Station Road, New Milton, BH25 6LP
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Acute Mental Health Teams provide intensive support for people experiencing an acute or ‘crisis’ episode during their mental illness. They provide support out of hours (monday to friday 5pm-9am, weekends, bank holidays) and are based at Melbury Lodge in Royal Hampshire Hospital in Winchester.
AMHT telephone: 01962 897 726
Liaison Psychiatry service are available 24/7 and are available in University Hospital Southampton, Royal Hampshire County Hospital and Basingstoke and North Hampshire Hospital.
Drug and alcohol support services across Hampshire are provided through Inclusion. Self referral is available by telephone or online through their website above. Locations include: Winchester, Andover, Eastleigh and New Forest.
iTALK is the local talking therapy service for patient over 16 years old and cover common mental health problems such as depression, anxiety, OCD, phobias and more. iTALK is not a counselling service, the main therapy offered is Cognitive Behavioural Therapy which is a talking therapy which looks at thoughts, feelings and behaviours and teaches coping strategies and other ways to manage how you are currently feeling. Self referral can be made online or by calling 02380 383 920.
The Recovery College takes an educational approach to equip you with the knowledge and skills to get on with your life, despite mental illness. The courses are co-designed by both mental health care professionals and service users and recovery college encourage both health professionals, carers and patients to attend.
Mind Wellbeing Centres provide local support for people with mental illness. Local MIND services in Hampshire are provided by Andover MIND and Solent MIND. Andover Mind has wellbeing centres located in Westbrook Close, Andover, Appletree Centre and Dr Peter Centre in Romsey, Vyne Road in Basingstoke and Victoria Road in Aldershot. Solent MIND currently runs six Wellbeing Centres located in Eastleigh, Fareham, Portsmouth, Winchester and two in the New Forest. Mind wellbeing centres offers group therapy, courses, workshops and counselling. Contact your local MIND service for further details.
South Central Veterans Service is a specialist outpatient providing assessment for Veterans with mental health difficulties. They offer treatment of PTSD.
The Rape and Sexual Abuse Centre (RASAC) offers a free, confidential listening and support service for all genders and ages who have been raped and / or sexually abused at any time in their lives and are suffering from sexual trauma as a consequence of their unwanted experiences. RASAC is located in Winchester. Advice and support line 01962 868 688 / 01962 864 433 and Anonymous SMS helpline 07860 027 793.
Yellow Door is a registered charity working across Southampton and Western Hampshire. Yellow Door offers a wide range of specialist therapeutic, supportive and preventative services around the issues of domestic and sexual abuse.
Andover MIND have a new Hampshire-wide service providing advice, information and support to all carers aged 18 and above who provide care for an adult.
Carers Trust is a major charity for, with and about carers. They work to improve support, services and recognition for anyone living with the challenges of caring, unpaid, for a family member or friend who is ill, frail, disabled or has mental health or addiction problems. In Hampshire there is the local Princess Royal Trust for Carers.
Social Care Mental Health Teams work together with the Health Service’s Community Mental Health Teams and deal with people’s social care needs alongside their health needs. They help people in the community, whether they have just become ill, have a short-term illness, or need on-going support (for example, if they have a long-term illness, or after they have been discharged from a psychiatric hospital). Find the correct team by location on the Hampshire County Council Website.
Samaritans is a unique charity dedicated to reducing feelings of isolation and disconnection that can lead to suicide. The Samaritans are contactable 24/7 through calling them on 116123, visiting them in a local Samaritans Branch, writing a letter to them, emailing them at firstname.lastname@example.org
The 111 service also provides support to people with mental health problems who needs urgent care out of hours.
Shout is a texting service who support people with suicidal thoughts, abuse or assault, self-harm, bullying, relationship challenges. Text SHOUT to 85258.
Connect to Support Hampshire is a website for adults in Hampshire. Its aim is to help people stay independent and to manage their own care. You can find local groups, activities and services within your community as well as formal care services.
The Firgrove Centre offer support and information for unintended pregnancy, as well as pre and post abortion, post-adoption, miscarriage and baby loss counselling.
Bipolar UK is a national charity dedicated to supporting individuals with the condition of Bipolar, their families and carers. Get support through accessing their peer support line 03333233880 or email: email@example.com, peer support groups call 03333233885, ecommunity or employment support email: firstname.lastname@example.org.